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Facilitation means to make things easy. It is used to solve conflict, promote learning, help solve problems, challenge received wisdom, and introduce new ideas or to begin changing working practises. It has now become an integral part of working life and part of a manager's essential skill-set. This course takes you through the process from attitudinal change to learning new ways of behaving in groups.


To enable delegates to learn and practice facilitation


Experential learning

  • Simulated tasks
  • Group Reviews. Individual feedback and disclosure
  • Theory sessions on management concepts
  • Action planning for transfer to work


  • Setting clear outcomes
  • The Role of the facilitator
  • The facilitation process
  • Rogerian Counselling
  • Process questioning
  • Behavioural categories
  • Transactional Analysis
  • Drama Triangles
  • Games People Play
  • Life scripts and Rackets
  • Basic NLP
  • The 5 stress drivers
  • Group Dynamics
  • Letting go
  • Respect, Trust, Honesty and Non-Judgement
  • Deep Listening
  • Confidentiality


By the end of the course delegates will

  • Be aware of the role of facilitator
  • Be able to facilitate a group
  • Be aware of the main pit-falls
  • Be able to set and agree clear outcomes
  • Handle group dynamics
  • Have the skills to handle difficult situations  

Target Audience:

All managers and people who need to work with or influence groups

Course Duration:

2 days

Investment: £225 per delegate day.


Phone: 01286 660330
Fax: 01286 660921
E-mail: info @ teaminternational.co.uk

Enquire about the Facilitation course 

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